Terms of Service

Our service terms and conditions for professional gas repair services

Last updated: August 2025

Agreement to Terms

Welcome to Gas Repaire Wale. These Terms of Service ("Terms") govern your use of our gas repair services and website. By booking our services or using our website, you agree to be bound by these Terms.

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our services.

Our Services

Gas Stove Repair

• Burner repair and replacement
• Ignition system fixes
• Gas leak detection
• Safety inspections

Pipeline Services

• New pipeline installation
• Pipeline maintenance
• Leak detection & repair
• Safety certifications

Emergency Services

• 24/7 emergency response
• Gas leak emergencies
• Urgent repairs
• Safety assessments

Service Availability: Services are available in Pune and Mumbai. Emergency services are available 24/7, while regular services operate during business hours.

Booking & Payment Terms

Booking Process

• Service requests can be made through our website, phone, or WhatsApp
• Booking confirmation will be provided within 30 minutes
• Service appointments are subject to technician availability
• Customers must provide accurate contact and address information

Payment Terms

• Payment is due upon completion of service
• We accept cash, UPI, and digital payments
• Service charges are based on the type and complexity of work
• Additional charges may apply for parts and materials

Cancellation Policy

• Cancellations must be made at least 2 hours before scheduled time
• Emergency service cancellations may incur charges
• Repeated cancellations may result in service restrictions
• Refunds are processed according to our refund policy

Responsibilities

Our Responsibilities

Provide qualified and trained technicians

Use quality parts and materials

Follow safety protocols and standards

Provide warranty on our work

Maintain customer privacy and data security

Your Responsibilities

Provide accurate service location and contact details

Ensure safe access to gas appliances and connections

Be present during service appointments

Pay for services as agreed

Follow safety instructions provided by technicians

Warranty & Liability

Service Warranty

• 30-day warranty on all repair work
• 1-year warranty on new installations
• Parts warranty as per manufacturer terms
• Free re-service for warranty-covered issues

Limitation of Liability

Our liability is limited to the cost of the service provided. We are not liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the amount paid for the specific service in question.

Questions About Terms?

If you have any questions about these Terms of Service, please contact us:

Phone

+91 98765 43210

legal@gasrepairewale.com

Address

Pune, Maharashtra

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